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HOTEL BELLMAN (HOTEL PORTER) – SINGAPORE
Job Overview
A leading hotel in Singapore is currently hiring dedicated, enthusiastic, and service-oriented individuals to join the hospitality team as a Full-Time Hotel Bellman (Hotel Porter).
This position is an excellent opportunity for candidates who are passionate about customer service and wish to build a long-term career in Singapore’s world-class hospitality industry.
The successful candidate will play an important role in creating a memorable first impression by providing professional luggage assistance and delivering outstanding guest service throughout the guest’s stay.
Previous experience is not mandatory as comprehensive training will be provided by the employer.
Position
Job Title: Hotel Bellman (Hotel Porter)
Employment Type: Full-Time
Industry: Hospitality / Hotel Operations
Work Location: Singapore
Salary
Successful candidates can earn up to SGD 2,680 nett per month, which is approximately SGD 110 per working day, depending on work schedule and attendance.
Employees may also receive overtime pay, service incentives, performance bonuses, and other company benefits based on individual performance and hotel policies.
Working Schedule
This is a full-time position requiring employees to work 6 days per week with 1 scheduled rest day. Working hours will follow a rotating shift schedule based on hotel operational requirements.
Meal breaks and rest periods are provided according to Singapore Employment Act regulations.
Employees must be willing to work weekends, public holidays, morning, afternoon, evening, and night shifts whenever assigned.
Employee Benefits
The company offers an attractive employment package designed to support employees both professionally and personally. Benefits include:
Competitive monthly salary with overtime opportunities.
Overtime pay in accordance with Singapore employment regulations.
Performance bonuses and service incentives.
Staff meals provided during working hours or meal allowance where applicable.
Company-provided professional hotel uniform.
Comprehensive hospitality and customer service training.
Career development programs and promotion opportunities.
Annual leave entitlement in accordance with company policy.
Paid public holidays where applicable.
Medical coverage and healthcare benefits.
Safe and professional working environment.
Continuous learning and skill development.
Opportunity to work with an international hospitality team.
Stable long-term employment with career advancement opportunities.
Key Job Responsibilities
As a Hotel Bellman, you will be responsible for providing exceptional guest service from the moment guests arrive until their departure.
Daily responsibilities include welcoming guests warmly, greeting them professionally, and creating a positive first impression of the hotel.
You will assist guests with loading, unloading, carrying, and transporting luggage safely to and from their rooms.
You will escort guests to their assigned rooms while explaining hotel facilities, room features, hotel policies, and available guest services.
You will provide useful information regarding restaurants, shopping centres, tourist attractions, transportation options, airport transfers, and local points of interest.
The role also requires supporting the Front Office team by delivering guest requests, parcels, messages, amenities, and other items to guest rooms promptly.
You will assist with luggage storage, baggage retrieval, and maintaining organized luggage areas.
Additionally, you will help coordinate transportation services, including arranging taxis, airport transfers, and private transportation upon guest request.
Maintaining cleanliness, safety, and professionalism within the hotel lobby, entrance, and baggage storage areas is an important part of the role.
Hotel Bellmen are expected to respond quickly to guest inquiries, resolve minor concerns courteously, and communicate effectively with other hotel departments to ensure excellent guest satisfaction.
You must consistently uphold the hotel’s service standards while demonstrating professionalism, courtesy, honesty, and attention to detail.
Candidate Requirements
Applicants should possess a positive attitude, excellent customer service skills, and a willingness to learn.
Candidates must be physically fit and capable of lifting and transporting guest luggage safely throughout the hotel premises.
Applicants should have good spoken English to communicate effectively with international guests.
Additional language skills will be considered an advantage but are not mandatory.
Candidates should be well-groomed, polite, reliable, punctual, and able to work effectively both independently and as part of a team.
Applicants must be willing to work rotating shifts, weekends, overtime, and public holidays based on operational requirements.
The ability to remain calm under pressure and provide exceptional guest service at all times is essential.
No previous hotel experience is required. Fresh graduates and first-time job seekers are encouraged to apply, as full professional training will be provided before commencement of duties.
Eligible Applicants
Applications are welcome from qualified candidates from Singapore, Malaysia, and the Philippines who are interested in pursuing a rewarding career in Singapore’s hospitality industry.
Candidates with previous experience in hotels, customer service, retail, aviation, tourism, or hospitality are encouraged to apply, although experience is not compulsory.
This position offers an excellent opportunity to gain valuable international hospitality
Contact information +65 9103 4387
experience, develop professional customer service skills, and build a successful long-term career within one of Singapore’s leading hotel environments.
To apply for this job please visit sg.hcmou.com.