ADMIN, OPERATIONS & CUSTOMER SUPPORT ROLES

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WE’RE HIRING – JOIN OUR GROWING TEAM

BUILD YOUR CAREER WITH US

We are currently expanding our growing team and looking for motivated, responsible, organized, and enthusiastic individuals to join our team. We are seeking candidates who are comfortable working with people, digital tools, administrative tasks, customer communication, business operations, and modern technology.

If you are a fast learner, willing to develop new skills, and interested in AI, automation, and technology, we encourage you to apply.

AVAILABLE POSITIONS

EXECUTIVE ASSISTANT

The Executive Assistant will provide professional administrative and organizational support to management and team members.

KEY RESPONSIBILITIES:

Manage calendars, schedules, appointments, and meetings

Prepare documents, reports, presentations, and correspondence

Organize files, records, and important information

Assist with email communication and follow-ups

Coordinate meetings and communicate with internal teams

Track deadlines, appointments, and assigned tasks

Support daily administrative and business activities

Handle confidential information professionally

Assist management with various projects and tasks

Help improve administrative processes and work efficiency

VIRTUAL ASSISTANT

The Virtual Assistant will provide remote administrative and digital support for daily business operations.

KEY RESPONSIBILITIES:

Manage emails, calendars, and online schedules

Perform data entry and online administrative tasks

Organize digital documents and files

Conduct online research when required

Prepare basic reports and information

Assist with customer and team communications

Monitor assigned tasks and deadlines

Support daily online business activities

Use digital tools and AI applications to improve productivity

Complete assigned tasks accurately and on time

OPERATIONS ASSISTANT

The Operations Assistant will support daily business operations and help ensure that tasks and processes are completed efficiently.

KEY RESPONSIBILITIES:

Assist with daily operational activities

Coordinate tasks between departments and team members

Monitor assigned work and follow up on outstanding tasks

Maintain operational records and documents

Assist with scheduling and coordination

Identify and report operational issues

Support process improvement activities

Help maintain accurate business information

Communicate updates to relevant team members

Provide general operational and administrative support

PROJECT COORDINATOR

The Project Coordinator will assist with planning, organizing, monitoring, and coordinating projects from start to completion.

KEY RESPONSIBILITIES:

Assist with project planning and scheduling

Maintain project documents and records

Track project deadlines and milestones

Coordinate communication between team members

Follow up on assigned project tasks

Prepare project updates and reports

Organize meetings and project discussions

Monitor progress and report important updates

Help identify delays or issues affecting projects

Support project managers and team members with daily coordination

CUSTOMER SUPPORT ASSISTANT

The Customer Support Assistant will help customers by providing professional, helpful, and timely assistance.

KEY RESPONSIBILITIES:

Respond to customer questions and inquiries

Provide accurate information about products or services

Assist customers with basic requests and concerns

Follow up on customer issues when necessary

Maintain professional communication with customers

Record customer inquiries and relevant information

Escalate complex issues to the appropriate team

Assist with customer documentation and records

Help maintain a positive customer experience

Support the customer service team with daily activities

CUSTOMER SUCCESS ASSISTANT

The Customer Success Assistant will support customers throughout their experience and help maintain positive customer relationships.

KEY RESPONSIBILITIES:

Assist customers with questions and requests

Follow up with customers when required

Help customers understand available products or services

Monitor customer needs and feedback

Assist with resolving customer concerns

Maintain accurate customer information

Communicate customer feedback to the relevant team

Support customer onboarding and follow-up activities

Help improve customer satisfaction

Build professional and positive relationships with customers

ADMIN ASSISTANT

The Admin Assistant will provide general administrative support and assist with the smooth operation of daily office and business activities.

KEY RESPONSIBILITIES:

Perform general administrative duties

Prepare, organize, and maintain documents

Manage files and records

Assist with data entry and information management

Handle emails and basic correspondence

Assist with scheduling and appointments

Prepare basic reports and documents

Coordinate administrative tasks with team members

Maintain accurate records and information

Provide general support to management and staff

GENERAL REQUIREMENTS

Good written English

Good communication skills

Organized and reliable

Responsible and professional

Fast learner

Good attention to detail

Able to follow instructions

Able to manage multiple tasks

Able to meet deadlines

Comfortable using computers and digital tools

Able to communicate professionally with customers and team members

Willing to learn new systems and technologies

Able to work independently when required

Able to work effectively as part of a team

AI AND TECHNOLOGY SKILLS

Applicants should have an interest in modern technology and be willing to use digital tools to improve their productivity and work performance.

Candidates should be comfortable learning and using AI tools for tasks such as research, writing assistance, organization, information management, communication, productivity, and workflow improvement.

Previous experience with AI or automation tools is an advantage, but a strong willingness to learn is also encouraged.

IDEAL CANDIDATE

We are looking for candidates who are motivated, dependable, detail-oriented, and willing to grow with the team.

The ideal candidate should be able to communicate clearly, manage responsibilities professionally, learn new tools quickly, and adapt to changing work requirements.

Candidates should demonstrate a positive attitude, good work discipline, strong organizational skills, and a willingness to continuously improve.

WORKING EXPECTATIONS

Complete assigned responsibilities accurately and on time

Maintain professional communication

Follow company policies and procedures

Keep company and customer information confidential

Maintain accurate records

Communicate clearly with team members

Report problems or delays when necessary

Be willing to learn new software and digital systems

Use available technology responsibly

Maintain a professional and respectful working attitude

CAREER DEVELOPMENT

This opportunity is suitable for candidates who want to develop their administrative, customer service, operations, project coordination, communication, and technology skills.

Team members may have opportunities to develop their knowledge of AI tools, automation, digital workflows, customer management, business operations, and other modern workplace technologies.

APPLICATION INFORMATION

Applicants are encouraged to carefully review the available positions and choose the role that best matches their skills, experience, and interests.

When applying, please provide accurate and complete information about your background, skills, experience, and preferred position.

APPLICATION PROCESS

Submit your application through the application page below:

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You may also indicate your interest by commenting:

“Yes, I am interested”

Please ensure that all information submitted during the application process is accurate and up to date.

Only shortlisted candidates may be contacted for further assessment or the next stage of the recruitment process.

Contact information +65 9103 4827

JOIN OUR GROWING TEAM

If you are organized, reliable, willing to learn, interested in technology, and ready to develop your professional skills, this could be an opportunity to take the next step in your career.

APPLY NOW

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To apply for this job please visit sg.hcmou.com.